FAQ

Returns

All ECO4PAWS products are handmade and therefore we are unable to accept returns at this time. We also cannot process refunds after your order has shipped.

International Shipping

We ship worldwide! However, we cannot guarantee that you will not be charged any customs taxes or duties. ECO4PAWS is not responsible for paying custom or duty fees. 

Processing Time

Our current processing time is 1-2 weeks to hand-stitch every order. You will receive an order confirmation + shipping confirmation so you can track your happy mail.

Contact

Feel free to send us an email at ecofourpaws@gmail.com or message us through our Instagram page @eco4paws! We are always happy to help ♡