All ECO4PAWS products are handmade and therefore we are unable to accept returns at this time. We also cannot process refunds after your order has shipped.
We ship worldwide! However, we cannot guarantee that you will not be charged any customs taxes or duties. ECO4PAWS is not responsible for paying custom or duty fees.
Our current processing time is 1-2 weeks to hand-stitch every order. You will receive an order confirmation + shipping confirmation so you can track your happy mail.